Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- All products are quality-checked and securely packaged before shipment.
Shipping Methods & Delivery Times
- Standard Shipping (Domestic U.S.): 3–7 business days
- Expedited Shipping (Domestic U.S.): 1–3 business days
- International Shipping: 7–21 business days (varies by country)
- Delivery times may vary due to customs clearance, local postal service delays, or unforeseen events.
Shipping Costs
- We provide free shipping for all over the worldwide.
Tracking Orders
- After your order ships, you will receive a tracking number via email.
- You can use this number to track your shipment online.
Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact jerry@global-ptt.com immediately.
- global-ptt will work with the carrier to resolve the issue or arrange a replacement if applicable.
Order Changes & Cancellations
- Changes or cancellations must be requested within 24 hours of placing your order.
- Once an order is shipped, it cannot be canceled.
Contact Information
For any shipping inquiries, please email jerry@global-ptt.com with your order ID and details.